ST Generic Training page

Developing the individual
Developing the team

The people within a business are its key resource, but it can be difficult to find the time to concentrate on developing them, no matter what the size of the business.

However, investing in the right training programmes brings great business rewards. Well trained staff are motivated and engaged with your business and will move your business forward. At Success Train we can offer training in key areas of people development and business improvement.

We have a number of training programmes that you can choose from, each focussed either on helping your people perform to their best or your business to become more successful.

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Leadership Training

Leadership Training

Few businesses remain successful without a leader who can engage, inspire and communicate well and sadly many leaders are ‘let go’ because they lack these ‘softer skills’. Reaching the top may also mean that the support networks that helped them get there disappear, leaving them feeling exposed and vulnerable. The training from Success Train helps leaders identify the right working framework for them and for their business.

Techniques and topics covered during the programme include:
  • Advanced communication skills
  • Emotional intelligence
  • Negotiation and influencing skills
  • Motivating others
  • Goal setting
  • Characteristics of leaders
The training programme leaves leaders with the confidence to successfully manage themselves, as well as lead their team effectively and efficiently.

Management Training

Management Training

A good manager improves individual, team and business performance.

Many managers can find themselves so busy caught up in the operational side of their role, that the people management side of the role slips. Poorly managed people don’t perform as well and business performance can be badly affected.

The training from Success Train helps managers to combine the operational and people management side of their roles effectively, improving performance across the board.

Techniques and topics covered during the programme include:
Time management
  • Outcome settings
  • Engaging with staff
  • Effective communication (including meetings)
  • Managing skills
  • Performance management
  • Managing Equality & Diversity
And much more

Communication Skills

Communication Skills

In the workplace poor communication can have a direct impact upon productivity, achievement and motivation and we hear so much about effective communication being essential in any role but what does it mean? At Success Train we provide training that helps the individual understand themselves and their impact and then give them additional skills to adjust their communicating behaviour in order to be more effective. The training will enhance the individuals impact and identify ways to help individuals adjust in order to communicate well. As a result of the training, you and your staff will benefit from:
  • Improved credibility
  • A culture of respect
  • Effective relationships
  • Greater engagement with clients
  • More confidence in meetings and presentations
  • Better networking skills

Advance Sales Training

Advance Sales Training

Unlike traditional sales skills programmes, where salespeople learn generic sales tips and techniques, Success Train People looks personal impact and communicating at a deeper level.

Our training aims to help salespeople understand themselves and their impact on their customers and those around them. The focus is on communication style and identifying what triggers the motivation in the prospect to buy your product or service. At the same time this new skill can enhance the customer relationships and develop better interaction to get better business results.

Our sales training includes:
  • Individual Assessment
  • Personal development strategies
  • Understanding and recognising communicating and motivation triggers and style
  • Engaging with different communication styles

Team Development

Team Development

Successful teams are made up of individuals who trust their colleagues and communicate well with each other. Most importantly, they understand when it’s necessary to put the needs of the team above their individual needs.

Success Train People can help you create successful teams by using a combination of:
  • Team Styles Assessment
  • Understanding the impact of personal communication on other Team members
  • Creating effective Team communication strategy and methods
  • Creating effective Team
The aim of the process is to help the team work more effectively as a unit to improve Team and Business performance.

Public Procurement Regulations and Training

Public Procurement Regulations and Training

Understanding public procurement rules and regulations is essential if you don’t want to waste expensive time and effort filling in PQQs and Tenders that just will not score well. Like any game, if you don’t know the rules you are likely to play badly. We can make sure you know the language and procedures of public sector bidding, how the system works, what you are entitled to be given and what the Buyer is really looking for when they ask questions which seem to be of little relevance to what your company does. If you can think like a Buyer you can impress them with your answers so let us show you how to do that. We can also show you how to write winning entries for Awards.

Policies and Systems that meet your clients requirements

Policies and Systems that meet your clients requirements

We have a wealth of experience in producing and implementing policies and processes across all aspects of business operations; from Human Resources and Equal Opportunities, through Quality, Environment and Health & Safety to Business Continuity, Corporate Social Responsibility and Social Value to name a few examples. Such policies all have a common theme – legal compliance and risk management – they are the minimum expectations of the majority of public sector and larger private sector Clients so if these are among your marketing and sales targets we can show you how to have the right ones to meet their expectations, which will help you to reposition your submissions. We can show you how to write, maintain and implement all forms of policy and process to meet your Client’s requirements.

Writing clearer and less risky reports and specifications

Writing clearer and less risky reports and specifications

When you submit your reports to Clients, peers and Contractors do they interpret them as you intended? Do they read your specifications to find loop-holes and exploit them? Do you end up in confrontation and contractual dialogue with the majority of companies who are awarded work you have specified? Competently written documents are less risky, because you will say what you mean and not what you thought you said. You will be less repetitive and avoid the sort of contractual paranoia which leads to saying the same thing several different ways, each with a different meaning. Good reports and specifications will mean more satisfied Clients, less confrontation and less time spent fire fighting the real interpretation of your wrong words! We can show you how to improve the work your company writes.

Contracts and Contract Management

Contracts and Contract Management

When you receive a contract what’s your reaction – do you put it down again because it’s legalese gobbledygook, seek expensive legal advice and interpretation which is often still gobbledygook or worse still, just sign the contract without knowing what it really means? We can help you understand the basics of contracts, including standard forms like JCT and NEC, so you have a clearer picture and can identify Client changes to equitably written industry standards. How does your organisation manage contracts? Do you muddle through, approach them in an organised manner fit for the form of contract or trip over problems like variations and payments at your own expense? We can show you how to approach Contract Management in a structured way that gives you records and procedures essential to being in control and avoiding losses or worse.

Forming Collaborations and Collaborative Working

Forming Collaborations and Collaborative Working

By working together companies can form much stronger and more successful organisations to compete for work and add value for Clients by comparison with single entities. Collaborative working produces better results and resources for less investment and will impress Clients who are used to the more confrontational approaches of industries like construction. But, how do you choose the right collaborators and set up the new organisation safely and so that it has the best chance of being successful rather than torn apart by conflicting interests and poor planning? We can show you how to approach these arrangements with your eyes open, the right partners and a list of considerations learned from having run a joint venture company as well as supporting others to form consortia.
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